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58th ICA Conference

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PART I | "Cross-border Cooperation"

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Delivering an Improved Citizen Experience through User-Driven Design Approaches

Mr. Yih-Jeao Wang

Mr. Ryan Androsoff

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The International Council for Information Technology in Government Administration (ICA) is an international non-profit association established to promote the information exchange of knowledge, ideas and experiences between Central Government IT Authorities on all aspects of the initiation, development and implementation of computer-based systems in and by Government.