HERO, Mr. Warren Lloyd

warren lloyd hero

Chief Technology Officer Microsoft South Africa

Wednesday, September 9th
13:30-14:45 | Session VIII: JOINT MEETING WITH NORTHERN EUROPEAN COUNTRIES | Topic 1: Shared Nordic infrastructures towards a digital single market | Speaker 3

 

 

Warren holds a Bachelor of Science degree  from the University of Witwatersrand and is completing his dissertation for a Masters degree in Technology and Innovation from the Da Vinci Institute. He has completed a range of coaching and mentorship Programmes , and he is certified people change management expert.

Warren was the first of two global fellows with the International Council for Information Technology in Government Administration. The ICA is a non-profit international association. It promotes and facilitates the informal exchange of ideas, knowledge and experiences on the management, organisational impact and use of information technology (IT) in central government administration. He serves as Chairperson of the SAP user group. His corporate social investment work includes his role in youth development for Youth for Christ,  and community organisations in Kliptown and Sunninghill. He has been extensively involved in community and professional organisations and fora including:

  • Chairperson for the International Network of e-communities (registered in Amsterdam)
  • Committee member for the Presidential Commission on the Information Society and Development
  • Committee member for the Committee responsible for the drafting of the ICT governance standards for South Africa

In his private capacity, Warren has mentored young leaders through GIBS women's development programme - Imbokodo, and participates in structures to ensure ICT access for disadvantaged communities.

Warren began his working career in 1992 in Johannesburg as a freelance presenter for the SABC.  His early career path was spent in establishing and managing customer interaction Centres for various companies - Multichoice DSTV, International Healthcare Distributors and Van de Venter, Meiring Attorneys, Notaries and Conveyancers.

The largest proportion of his career was spent in Financial services. First with ABSA bank as Head of Telephone and Internet Banking in 1999, then later with EDS and Nedbank on the Corporate and IT desks in 2001 and  First National Bank Homeloans as Executive Manager Customer Experience Management and Innovation in 2003. In 2006 he moved to the Gauteng Provincial government as the provincial Head of Electronic Government.