The Distinguished Service Award is given in recognition of an outstanding contribution to the efficient and effective administration of ICA or delivery of services to citizens. Criteria for this award include:
- Member in good standing with ICA for at least five years.
- A person who has achieved national recognition within their government and who has an established reputation for sustained service within ICA.
- Active service in ICA (led ICA study groups/working groups or has been active in conferences) and active IT/IM service within their country.
- Leader in their field; exemplary work has brought recognition to ICA.
- Must have been a government employee for at least 7 years, from within ICA country membership.
- Provides an example for other ICA members through dedication to expanding knowledge, innovation, leading projects, quality of service, and personal practices in IT/IM policy development. Responsible for the promotion of IT at government and federal level.
The recipients of the award are below:
| 2016 | |
 |
Peter Bruce Canada |
 |
Shimon Broner Israel |
| 2015 | |
| Award not granted
|
|
| 2014 | |
 |
Mui Ken Chung Singapore |
| 2013 | |
 |
Helen Caffrey United Kingdom |
| 2012 | |
| Award not granted
|
|
| 2011 | |
 |
Frank Leyman Belgium
|
| 2010 | |
 |
Marty Wagner United States of America |
| 2009 | |
 |
Hans Werner Ksica Austria |
| 2008 | |
| Award not granted
|
|
| 2007 | |
 |
Seamus Clince Ireland |
 |
Harry Nally Ireland |
| 2006 | |
 |
Arvo Ott Estonia |
 |
Nachman Oron Israel |
| 2005 | |
 |
Dr Ilmari Pietarinen Finland |
 |
Martha Dorris United States of America |
| 2004 | |
 |
Ann Steward Australia |
 |
Des Vincent United Kingdom |
| 2003 | |
 |
John Riddle Canada |
| 2002 | |
 |
Poul Bernt Jensen Denmark |
 |
Andras Szigeti Hungary |
 |
Larry Caffrey United Kingdom |