53rd ICA Conference

Annual Conferences


During this year’s event, themed "Seamless Government | anticipating citizens’ needs,” we looked into the proactive personalisation of Government services when it comes to knowing the citizen, protecting the citizen and leaving no one behind. In respect to service delivery we discussed tech trends and relevant applications; GaaP and where the private sector fits in; while looking deeper into how this ecosystem becomes more complete with the participation of International Organizations but also the private sector. After all is it only Governments who aim for this seamless service delivery?

Annual Conferences

The 53rd annual event which hosted by the Romanian government, gathered CIOs, International Organizations and experts from around the world to share knowledge and best practices on how to address citizen and business life events in the most inclusive, transparent, secure and fastest manner.

Conference Programme | Conference Report | Conference Photos


Event Host


Event Supporters

MCSI-Logo www.ici.ro

Event Sponsors

RedHat logo Uipath logo