This year’s annual event is themed “Digital Services | Going from Smart to Intelligent and Beyond” and covered topics recommended by our Member States.
- Beyond Tech Trends: Data and AI Use Cases and Implementation for Governments
- The Importance of Good Data Governance and Management
- e-ID and eWallet: Implementation Approaches, Considerations, and Policy Challenges
- Improving Citizen Services, Omnichannel and Life Events
- Cybersecurity Latest Trends
- RTE and Sustainable Technologies in Public Sector
Experts from around the world represented governments and organizations during this annual event’s agenda.
57th ICA Conference Programme | Video Highlights | Previous Conferences