From e-Government to Digital Government - Report on the Malaysia OpenGov Leadership Forum 2017
Toshiyuki Zamma, ICA Chair and Executive Advisor to Government CIO, Chief Architect, Cabinet Secretariat, Japan talks about the future of government services and the shift from eGovernment to Digital Government. The one-stop "shop" will transform to Once only (government doesn’t ask citizens twice for the same information), Digital by default, Interoperability and Dynamic/Real time data.