Worth Checking Out! The 52nd ICA Conference on the Web How is the digital revolution shaping government administration and what will the revolutionising AI era bring with it? The Finnish Ministry of Finance organized the 52nd ICA Conference in Helsinki during 3–6 September. The ICA annual event themed "Transforming Nations| from e to d to AI" brought together over 100 governmental information officers (CIOs), researchers and experts from around the world. Read more Singapore builds a WeChat for government Singapore’s vision is that government agencies will not need to build individual apps – instead, various government services can be launched on a single app. Read more WhatsApp for gov, and other innovations from around the world Government ministers, leaders and innovators from across the world share how they are changing up service delivery and creating avenues for two-way engagement with citizens. Read more New Model for Portfolio Management is to Secure Better Control of Government ICT Systems in Denmark A new model for portfolio management of government ICT systems will support more responsible and secure management of government ICT systems. Strengthening the National ICT Council will have the same effect. Read more Taiwan Gets Its Act Together on Cybersecurity A special interview by one of ICA’s own, Mr. Howard Hong-Wei Jyan (簡宏偉), General Director at Taiwan’s Executive Yuan/Department of Cyber Security to Timothy Ferry. “Cybersecurity is about risk management,” Mr. Jyan says. “Cybersecurity must be very strongly based on the technology, but technology is not as important as policy and management. If you have very strong policy and standardized management, then your handling of cybersecurity will be much easier to implement and will be much more powerful.” Read more Interesting Reads on the “Delicate Balance between Anonymity and Law Enforcement” The “Police Detectives on the TOR-network” project will compare the everyday reality of law enforcement operations with both the forensic requirements for an investigation and the legal requirements for obtaining information properly in accordance with the statutory framework. Read more GovInsider Exclusive: Inside LabX, Portugal’s Future Workshop Portugal is starting a quiet revolution. From co-creating with citizens, to a total overhaul of government services, the country’s Administrative Modernisation Agency’s LabX is rethinking the purpose of the public sector. Mr. Pedro Silva Dias, Chief Executive at the Administrative Modernization Agency and National Representative to ICA, says “Everybody has a stake, everybody has a say, in coming up with new initiatives.” Read more GovInsider Exclusive: How Taiwan is reinventing government Shuyang Lin, co-founder of Taiwan’s government innovation lab, the Public Digital Innovation Space (PDIS), predicts an AI government where there would be no civil servants and a future of where technology would allow citizens to collectively make decisions, in place of top-down policymaking. Read more
