59th ICA Conference Be sure to join the 59th ICA Conference which will take place September 15th-18th in Taipei, Taiwan. During this year’s event, themed Trust by Design: AI and Innovation Shaping Tomorrow’s Public Service Delivery, we will focus on how to foster and promote resilient governments. We will explore how we, as global digital leaders, can ensure that the trust that is placed in us by our ‘clients’ – citizens, businesses, those looking to come to our Countries – is not only maintained but even increased as we evolve service delivery to be more and more digital. How can governments fuel innovation and drive growth across both public and private sectors? We will deep dive into this transformative landscape of digital public service delivery and the ongoing challenge of balancing technological innovation with public trust, cost-efficiency and equitable access. And finally, we will look at how AI has been integrated into public administration in an effort to reduce bureaucratic burdens, enhance decision-making, and to personalize citizen experiences. We look forward to seeing you in September! Register the soonest in order to receive more details on the agenda and accommodation! 59th ICA Conference Programme | 59th ICA Conference Registration | Previous Conferences