Looking Ahead!

52nd ICA Conference | Transforming Nations from e to d to AI

The road from eGovernment to dGovernment. In recent years the public sector through innovative methods is expected to provide a more citizen driven and service oriented government. In the name of eGovernment citizens looked for better service delivery while governments looked ahead to the next trend. Digital government is the catch phrase that keeps governments in the “race” now but what comes with this Digital Transformation? And is AI the next leap for only the major leagues?

During this year’s conference in Finland, we will examine how digitisation is transforming governments. Government CIOs along with experts, from academia, international organization community and industry, will look at real-world practices of digital transformation and discuss how Artificial Intelligence stands to bring value to this evolution.

And while citizen experience is one of the key drivers in this journey, we will look at how government agencies are using technology to collect data and keeping it safe, make intelligent decisions for personalized service while also considering ethics, legal, soft and hard infrastructure, human resources and capacity building among others.

Be sure to check back with our website regularly as we will be sharing important programme as well as registration updates!

52nd ICA Conference in Review | Conference Programme | Conference Photos