57th ICA Conference

Annual Conferences

This year’s annual event is themed “Digital Services | Going from Smart to Intelligent and Beyond” and covered topics recommended by our Member States.

  • Beyond Tech Trends: Data and AI Use Cases and Implementation for Governments
  • The Importance of Good Data Governance and Management
  • e-ID and eWallet: Implementation Approaches, Considerations, and Policy Challenges
  • Improving Citizen Services, Omnichannel and Life Events
  • Cybersecurity Latest Trends
  • RTE and Sustainable Technologies in Public Sector

Experts from around the world represented governments and organizations during this annual event’s agenda.


57th ICA Conference Programme | Video Highlights | Previous Conferences