57th ICA Conference This year’s annual event is themed “Digital Services | Going from Smart to Intelligent and Beyond” and covered topics recommended by our Member States. Beyond Tech Trends: Data and AI Use Cases and Implementation for Governments The Importance of Good Data Governance and Management e-ID and eWallet: Implementation Approaches, Considerations, and Policy Challenges Improving Citizen Services, Omnichannel and Life Events Cybersecurity Latest Trends RTE and Sustainable Technologies in Public Sector Experts from around the world represented governments and organizations during this annual event’s agenda. 57th ICA Conference Programme | Video Highlights | Previous Conferences