Conference Theme - Anticipating the Citizen's Needs in the 21st Century For the past several years, governments have launched online services and made investments in ICT to improve their efficiency and performance. Citizens are now accustomed to the notion of an electronic government, which has created greater expectations of service and new possibilities for interaction. As reliance on ICT continues to grow, the needs of citizens will drive the technologies, structures, business practices, and strategies governments employ as they move forward. Governments' ability to anticipate these needs will determine whether they are successful. To that end, the 39th ICA Conference will include sessions and speakers that seek to refine our understanding of what citizen need and want from government, including: What role do new mobile technologies play in creating a ubiquitous government? How will the continued use of ICT impact the business of government? What identity management approaches will enable enhanced interaction while ensuring privacy and security? Leaders in both government and the private sector will debate and elaborate on these issues in speeches, moderated panels and affinity group discussions in beautiful Salzburg, Austria. Tuesday, September 13, 2005Opening Session Conference Opening Chair: Nachman Oron, Israel Welcome Address: Ms. Elisabeth Gehrer Minister of Education, Science & Culture Keynote Address: Christian Rupp Federal Executive Secretary of the Austrian Government First Session Wireless and Beyond: Toward Ubiquitous Government Chair: Olov Ostberg, Sweden Description of Session Wireless technologies have widely penetrated into almost every field of our society and government is no exception. Handhelds such as mobile phones, PDAs and many other handy solutions have already shown us new possibilities of better government services and more efficient government businesses. We are sure that this kind of new technology will do more and more for government as well as for society. Moreover, wireless technologies mean more than just handhelds. It includes the digital TV, another kind and easy-to-use solutions for citizens in general. The digital TV has also begun to show its role as a key media in the future in several countries to deliver government services and to improve government-citizen relationships. Furthermore, digital convergence between related technologies while utilizing wireless technologies will accelerate wireless government toward ubiquitous government. Participants: Handhelds for All Hands in the Elderly Care Claus Flemming Nielsen, LGDK - Local Authority Interest Association, Denmark Digital TV for Future Society and Homely Government Bill McCluggage, Central IT Unit for Northern Ireland Ubiquitous Government: Dreams and Issues Hyeon-Kon Kim, National Computerization Agency, Korea Second Session Strategies for Managing Identities Chair: Hans Werner Ksica, Austria Description of Session Government or regulatory agencies continue to issue a steady stream of market, industry and situation-specific regulations. Affected organizations-both public and private-struggle to keep up. While the nuances of their security models are organization-specific, our experience indicates that leading enterprises share a similar approach to building secure IT environments that meet the government regulations. This session on identity management provides us with a comprehensive and cost-effective solution for securely managing identities and access for users, applications and devices across client-server, Web and Web service architectures focusing IDS, biometrics, etc. Participants: Hard or Soft or Mobile eID Solutions? Government or Market Based? Olov Östberg, Senior Adviser, Swedish Agency for Public Management Who are you? Managing Identities to Meet Today's Demands for Security and Compliance Arno Hollosi, Head of Standards and Techniques, Federal Chancellor's Office, Austria. ... Here I am, and I can prove it. Secured Identity Management in Israel Yosi Jakoby, Deputy CIO and Manager of Logistics and Telecom, Ministry of Finance, Israel. US Perspective on Security Identity Management Mary Dixon, Department of Defense, USA. Wednesday, September 14, 2005 Keynote Address: What's Next? From e-Government to u-Government Keynote Speaker: Alan Webber: Senior Analyst, Forrester Research Third Session ICA On-Going Activity Description of Session A major ICA activity throughout the year is to have one or more Study Groups looking in depth at an item of particular interest to its Members. Conference provides an opportunity for the Study Group to report on its findings. The Affinity Groups are another ICA major activity providing delegates to discuss in a breakout session transitory yet vital issues in the dynamic environment of Information Technology. The subjects for discussion are those identified by members of being of particular interest in modern day society. Study Group Report Back Chair: Choy Peng Wu, Singapore Session Four Technology Vignettes Chair: Choy Peng Wu, Singapore Description of Session The purpose of this session is to showcase the experimentation and deployment of innovative and emerging technologies in Government. We aim to stimulate the imagination of our friends and colleagues, and show the exciting usage scenarios of leading edge technologies or even technologies still in research labs today. Participants: The Development of e-Government Common Platform and Cross-Agency Integration Services Michael Yu-Chuan Lin, Taiwan Deputy Director, Department of Information Managerment Research, Development and Evaluation Commission, Executive Yuan. Use of 'Web Robots' in the Swedish Tax Board and other Government Agencies Kay Kojer, Sweden Senior Adviser, National Tax Board. Horses for Courses - Process integration using existing and emerging technology Philip O'Reilly, Ireland Assistant Secretary General, Information Systems Department of Agriculture and Food. Highlights of the Country Reports Chair: Larry Caffrey, ICA Thursday, September 15, 2005 Session Fiv Impact of Technology on the Business of Government Chair: Christianne Poirier, Canada Description of Session Citizens of the 21st century expect governments to use information technology to better meet their needs and to gain more efficiency in the delivery of programs and services. The business of government is slowly being transformed as multiple silos of programs and services converge into one 'enterprise' serving the citizen as 'one'. It is clear that information technology is having an impact on the business of government but is it being properly managed? Participants: Information Technology and communication in the public sector Bjarne Mollwitz Heltved ,Denmark Information Architect, IT Strategic Center, National IT and Telecom Agency Characteristics of Initiatives for Optimization Plans Aimed at Operational Reforms in Response to IT Yoko Miyazaki, Japan Deputy Director, Ministry of Internal Affairs and Communications Connecting Government: a whole of government approach Robyn Fleming, Australia Policy BranchManager Australian Government Information Management Office (AGIMO) Department of Finance and Administration From IT to Business Transformation: The evolution of "e" Pierre Boucher, Canada Senior Director, Enterprise Architecture and Standards at Treasury Board Secretariat. A Debate: Government should always be at the leading edge of emerging technology?Chair: Nachman Oron, Israel Description of the session The ICA debate is a regular, though not mandatory ICA Conference activity. Here two speakers, both leaders in their field discuss the merits of a topic of importance to all Senior Managers in Government. After the opening arguments the Chair will invite contribution from the floor before asking the principle speakers for their closing remarks. Every delegate will then vote for or against the motion. A lively session often with surprising results. Participants: Pro: - Marty Wagner, Associate Administrator, Office of Governmentwide Policy, USA Contra: - Des Vincent, UK, Former Director of Government IT Unit Session Six Keynote Session: Beyond E-Government - Government for the Third Millennium Speaker Bill Edwards The gov3 foundation is a not-for profit organization set up to help governments connect to their citizens, foster ICT-enabled transformation, and deliver concrete "how-to" help with countries implementing good practice. In July, the gov3 foundation and the Salzburg Seminar organised a week-long event entitled: "Beyond E-Government - Government for the Third Millennium". This was a week-long immersion experience in Salzburg to foster creative thinking in a multi-sector and international context. This stimulating and challenging event was facilitated by a diverse faculty, including: Paul Timmers (Head of eGovernment Unit, European Commission); David Molchany (CIO, Fairfax County, Virginia); and Adama Samassekou (President of the African Academy of Languages and formally President of WSIS Preparatory Committee and Minister of Education of Mali). Session participants were mid and senior career level leaders from around the world. Bill Edwards, Chair of the Faculty for the Beyond e-Government event will provide an overview of the outcomes and some of the exciting actions being taken forward over the next year. Closing Session Conference Review and Closing Ceremony Chair: Nachman Oron, ICA Chair Rapporteur - Conference Highlights Robyn Fleming, Australia
