Copyright Statement Permission to use, copy and distribute documents delivered from this web site and related graphics is hereby granted for private, non-commercial and education purposes only, provided that the above copyright notice appears with the following notice: this document may be reprinted and distributed for non-commercial and educational purposes only, and not for resale. No resale use may be made of material on this web site at any time. All other rights reserved. Links established from this site do not imply endorsement of the site's products and services by the International Council for Information Technology in Government Administration (ICA), an international non-profit association. The names and logos of the ICA, including its programs, projects, and affiliated organizations may not be used without specific, written prior permission. The ICA makes no representation about the suitability of this information for any purpose. It is provided "as is" without express or implied warranty. THE ICA DISCLAIMS ALL WARRANTIES WITH REGARD TO THIS INFORMATION, INCLUDING ALL IMPLIED WARRANTIES OR MERCHANTABILITY AND FITNESS. IN NO EVENT SHALL THE ICA BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS INFORMATION.