Conference Programme International Council for IT in Government Administration (ICA) 46th Annual Conference 22-25 October 2012, Jerusalem, Israel ICA Governing Board, Programme Committee & Council Meetings Monday, 22 October 2012 9.00-12.30 Meeting of ICA Governing Board and Programme Committee Chair: Peter Bruce, Chairman, ICA 12.30-14.00 LUNCH & NETWORKING (Lunch Provided) Governing Board, Programme Committee & Council Members 14.00-16.30 ICA 46th Annual Council Meeting Chair: Peter Bruce, Chairman, ICA Attendees: Governing Board, Programme Committee, National Representatives and Deputy National Representatives only (no substitutes) 16.30-17.00 Election of Board & Program Committee Members Chair: Frank McDonough, Life Member, ICA Attendees: Governing Board, Programme Committee, National Representatives and Deputy National Representatives only (no substitutes) 17.00-18.00 Welcome and Orientation for New Attendees Chair: Larry Caffrey, Treasurer, ICA 18.00 ADJOURN 19:00 Welcome Reception: Inbal Hotel Host: Rabbi Professor Daniel Hershkowitz, Minister of Science and Technology, Israel 46th ICA Conference Programme Connected Society – Bridging the Gap Around the world, people are increasingly relating to each other and to their jobs, classrooms, banks, shopping, and even parking meters using smartphones, tablets and other devices. We now have “smart” cars, kitchen appliances, furniture, and clothing. The commercial world is expanding the realm of the possible using Information and Communications Technology. How does government fit into this increasingly connected society? This conference will explore the ways governments around the world are using technology to serve citizens in the ways they have come to expect, while addressing government's unique responsibility to protect our rights and ensure our security. Tuesday, 23 Oct 2012 09.00-09.10 Conference Opening ICA Chair: Peter Bruce, Chairman, ICA 09.10-09.30 Welcome Address by Dr. Yuval Steinitz, Minister of Finance, Israel 09.30-10.10 Opening Keynote “Smarting Government: From IT Doers to IT Leaders” IT is moving from back office to the front office. In many settings -- including Government and public services -- the organization depends more and more on IT-based processes. In this talk, Prof. Sivan will cover 10 critical lessons that turn IT doers into IT Leaders. Examples include: What are the skills, and mental models needed for the Government CIO? What are the governance models that match long term prosperity? And what does research tells us about short term vs. long term IT based innovation? Chair: Peter Bruce, Chairman, ICA Keynote Speaker: Yesha Sivan, Head of Information Systems Program, School of Management & Economy, Tel-Aviv-Yaffo Academic College, Israel 10.10-10.45 GROUP PHOTO & BREAK 10.45-12.30 Panel 1: Connected Society – Bridging the Gap In this session, the panelists will provide insights into the challenges and opportunities presented to Governments by the evolution of a Connected Society powered by ICT. Chair: Nachman Oron, Strategic Consultant, Israel Speakers: Carmela Avner, Government CIO, Israel Andy Nelson, Government CIO, UK James Kang, Government CIO, Singapore Costas Agrotis, Director, Department of Information Services, Cyprus 12.30 -13.30 LUNCH & NETWORKING (Lunch Provided) 13.30 -18.00 Site Visit to Intel Leader: Shimon Broner, Senior CIO, Ministry of Industry, Trade & Labor, Israel 18.00 ADJOURN FREE EVENING Wednesday, 24 October 2012 09.00-09.30 ICA Study Groups Update Chair: Shimon Broner, Senior CIO, Ministry of Industry, Trade & Labor, Israel Study Group Leaders: “A Comparative Study of National ICT Governance Models” Sue Bateman, Senior Adviser, International Relations, IT Reform, Cabinet Office, UK “Security – Web Certificates” Jan Timmermans, Policy Coordinator, Ministry of the Interior and Kingdom Relations, The Netherlands 09.30-11.30 Breakout Session 1: ICA Study Group Topics There will be three breakout groups, one on each of the following topics: Governance Security, Identity, Privacy, eID Cloud Computing Chair: Pierre Boucher, Deputy CIO, Canada Facilitators: “Governance” Sue Bateman, Senior Adviser, International Relations, IT Reform, Cabinet Office, UK “Security, Identity, Privacy, eID” Jan Timmermans, Policy Coordinator, Ministry of the Interior and Kingdom Relations, The Netherlands “Cloud Computing” Iurie Turcanu, Chief Technology Officer, e-Government Center, Moldova [Coffee break will be served during Breakout session] 11.30 -12.30 Panel 2: Social Media This session will discuss the governance issues faced by governments with the increasingly pervasive use of social media for social, political and business purposes. These issues include: Threat of Social Media (e.g. Facebook and Twitter) to IT Security and Government Monitoring the use of social media by citizens Legal issues of social media Negotiating terms of use with social media service providers (e.g. Facebook) Who owns the information in social media websites e.g. who owns Google’s picture of my house? Social Media and democracy Chair: Howard Jyan, Deputy Director, Department of Information Management Research, Development & Evaluation Commission, Executive Yuan, Taiwan Speakers: “Understanding On-line Indentity, Attitudes and Behavior” Dave Broster, Head of Information Society Unit, European Commission “A Vision and Feasible Strategies of Social Media for the Public Sectors of Taiwan” Zhou-Peng Liao, Assistant Professor, Dept. of Public Administration, National Open University, Taiwan “Social Media in Swedish Public Administration” Magnus Enzell, Senior Adviser, Department for ICT Policy, Ministry of Enterprise, Sweden 12.30 -13.45 LUNCH & NETWORKING (lunch provided) Chair: Frank Leyman, Manager International Relations, Fedict, Belgium [Frank will give instructions for lunch discussion before lunch.] Lunch Discussion: Managing Vendor Relations Delegates will discuss over lunch how to optimize government relationships with IT suppliers e.g. can governments come together to negotiate better prices with big IT companies. 13:45 -15.00 Panel 3: Big Data This session will discuss how governments are managing the Big Data phenomenon created by the spike in the growth of both structured and unstructured data; and how they are unlocking new sources of economic value from the vast amount of data now available, through technologies such as analytics and initiatives such as Open Data. Chair: Simon Sszykman, Chief Information Officer, Department of Commerce, USA Speakers: “Moldova Government e-Transformation Data Strategy” Stela Mocan, Executive Director, E-Government Centre, Moldova “Big Data in Small Singapore” Amos Tan, Deputy Director, Government ICT Strategy & Performance Management, Infocomm Development Authority, Singapore “Case Study of Visualized Business Register: How Small Data Can Become Big Data!” Mr Mehis Sihvart, Director, Centre of Registers and Information Systems, Estonia Sheizaf Rafaeli, Director, Sagy Center for Internet Research, Israel 15.00 - 15.15 Managing Vendor Relations - Report Back Chair: Frank Leyman, Manager International Relations, Fedict, Belgium 15.15 -15.30 BREAK 15.30 - 16.00 Breakout Session Report Back 1 Chair: Pierre Boucher, Deputy CIO, Canada Facilitators: Sue Bateman, Senior Adviser, International Relations, IT Reform, Cabinet Office, UK Jan Timmermans, Policy Coordinator, Ministry of the Interior and Kingdom Relations, Netherlands Iurie Turcanu, Chief Technology Officer, e-Government Center, Moldova 16.00 -17.00 Country Reports & Open Discussion 1 Chair: Larry Caffrey, Treasurer, ICA 17.00 -18.00 ADJOURN (Buses will leave at 18.15h from the Hotel Lobby) 19.00 Israel Evening: Jerusalem’s Citadel & Eucalyptus Restaurant Host: Ministry of Finance, Israel Thursday, 25 October 2012 09.00-10.00 Technology Vignettes (Live Demos) The purpose of this session is to showcase the experimentation and deployment of innovative and emerging technologies in Government. We aim to stir the imagination of the audience by showing some exciting usage scenarios of leading edge technologies, or even technologies still in research labs today. Chair: Benjamin Bienfait, Attaché, Ministry of Economy, Belgium Speakers: “eID in Canada” Pierre Boucher, Deputy CIO, Canada “After 3.11, ICT for Disaster Response and Recovery” Satoshi Hashimoto, Director, & Toshiyuki Zamma, Advisor, Government Information Systems Planning Division, Administrative Management Bureau, Ministry of Internal Affairs and Communications “M-Gov in Korea” Won-Seon Ko, Director, eGovernment Planning Team, National Information Society Agency, South Korea 10.00-12.00 Breakout Session 2: e-Government Service Delivery The three breakout groups will discuss: Future of portals / self-service delivery Technology innovations driving service delivery Value and measurement of e-Government service delivery Chair: Frank McDonough, ICA Life Member, USA Facilitators: Carolina Giliberti, Senior Assistant Deputy Minister, Service Canada, Canada Gjergji Gjinko, Director of the Cabinet, Ministry of Innovation & ICT, Albania Laura Simpson, Oversight Program Manager, Treasury Board Secretariat, Canada [Note: Coffee break to be taken during discussion.] 12.00-13.00 Debate: Mobility and BYOD will Dominate the Government Workspace of the Future With mobility becoming so endemic that BYOD (Bring Your Own Device) is becoming the norm, the debaters will argue the case for and against this “Consumerisation of IT” phenomenon in government work space. Chair: Larry Caffrey, Treasurer, ICA Debate: 1. Pierre Boucher, Deputy CIO, Canada 2. Dave Broster, Head of Information Society Unit, European Commission 13.00 -14.00 LUNCH & NETWORKING (Lunch Provided) 14.00 – 14.30 Breakout Session Report Back 2 Chair: Frank McDonough, ICA Life Member, USA Facilitators: 1. Carolina Giliberti, Senior Assistant Deputy Minister, Service Canada, Canada 2. Gjergji Gjinko, Director of the Cabinet, Ministry of Innovation & ICT, Albania 3. Laura Simpson, Oversight Program Manager, Treasury Board Secretariat, Canada 14.30 -15.30 Country Reports & Open Discussion 2 Chair: Larry Caffrey, Treasurer, ICA 15.30-15.45 BREAK 15.45-16.30 Future Leaders’ Reports Chair: Peter Bruce, Chairman, ICA Future Leaders: Eran Carmon, CIO, Ministry of Science & Technology & Ministry of Culture & Sport, Israel Erik Jonker, Program Manager & Policy Coordinator, Ministry of Interior and Kingdom Relations, Netherlands Laura Simpson, Oversight Program Manager, Treasury Board Secretariat, Canada 16.30-16.50 Conference Summary Rapporteur: James Mackison, ICA Contributing Consultant, USA 16.50-17.15 Looking ahead to 47th ICA Conference in Lisbon, Portugal – Frank Leyman and Larry Caffrey 17.15-17.30 Conference Closing – Peter Bruce, Chairman, ICA 17.30-19.00 ADJOURN (Buses will leave at 19.15h from the Hotel) 19.30 ICA Gala Dinner – Mercaz Shimshon-Beit Shmuel Host: Mr. Michael Eitan, Minister of Improvement of Government Services, Israel ICA Awards Ceremony(Shimon)