Achieving & Sustaining Excellence in Public Services

Today, citizens (customers) have access to a wide array of products and services delivered consistently with a high level of service from the private sector, and they expect a similar level of service from the government.

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‪IoT‬ needs collaboration and ‪‎data‬ sharing, but ‪‎privacy‬ is still a red flag

Collaboration and data sharing will be vital in ensuring that the Internet of Things (IoT) develops in a way that can deliver real benefits in areas such as ‪‎smart cities, but this will also create major new privacy and data-sharing concerns.

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Intelligent Machines: Big data‬, machine learning and the future

Why ‪‎AI‬ is the next wave of disruptive technology‬. The technology is making its way into a broad range of industries from marketing with behavioural targeting, to ‪healthcare‬ with accurate and early detection of complex diseases, to infrastructure with smarter ‪urban‬ planning.

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How ‪big_data‬ can spot ‪unemployment‬ before the #‎government‬ can

Phone and social media data show behavioural changes long before official stats.

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'Smart logistics' to feature in Singapore‬'s upcoming ICT masterplan

With the country's next ‪‎ICT‬ blueprint to be announced later this year, the Singapore ‪‎government‬ reiterates its smart nation push at this year's imbX show and unveils efforts to make data‬ ‎intelligence‬ more accessible to the logistics industry. 

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A very special award to one of ICA’s own! ACT-IAC Awards John J. Franke Award to Martha Dorris of General Service Administration

The American Council for Technology and Industry Advisory Council (ACT-IAC) presented the 2015 John J. Franke Award to Martha Dorris, director, Strategic Programs, Integrated Technology Services, Federal Acquisition Service, U.S. General Services Administration (GSA). This award is bestowed annually at the Management of Change (MOC) training and education event to recognize a government employee who has made extraordinary and long-term contributions to creating a more effective, innovative and responsive government.

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