13:00 - 14:00

ICA Board Meeting | Board members only

Chair: Mr. Toshi Zamma, ICA Chair, Executive Advisor to GCIO, Technology Advisor to MIC | Government of Japan

14:00 - 16:00

ICA 51^st Annual Council Meeting & Elections

Chair: Mr. Toshi Zamma, ICA Chair, Executive Advisor to GCIO, Technology Advisor to MIC | Government of Japan

Attendees: Governing Board, Programme Committee, National Representatives and Deputy National Representatives only (no substitutes)

• Treasurer Report
• Elections - to be conducted by life member

16:00 - 16:45

Welcome and information session for new observing countries

Chairs:

1. Mr. Larry Caffrey, ICA Life Member | UK
2. Mr. Jan Timmermans, ICA Treasurer | The Netherlands

17:15

Depart from Keio Plaza Hotel - Nishiki Room (South Tower 4) for Welcome Reception Event - Embassy of The Netherlands

20:30

Depart for Hotel

Dress Code: Smart Casual (tie not required / cocktail dress)

09:00 - 10:00

Session I: Welcoming Session

Welcome by Mr. Toshi Zamma, ICA Chair, Executive Advisor to GCIO, Technology Advisor to MIC | Government of Japan

Speakers:

1. Mr. Shuji Yamada, Parliamentary Vice-Minister for Internal Affairs and Communications | Government of Japan
2. Mr. Koichi Endo, Government Chief Information Officer | Government of Japan

10:00 - 10:30

Annual Group Photo | Coffee Break

10:30 - 11:30

Session II:  Keynote Presentation: The A.B.C of the Ds

Keynote Speaker: Mr. Cheow Hoe Chan, Government CIO - Government Technology Agency | Government of Singapore

Mr Chan Cheow Hoe, will share on being Agile, Bold and Collaborative in facing the world of digital disruption and democratization of technology.

11:30 - 13:00

Session III: Government Update

During this session, which is dedicated to the organization, implementation and practice sharing of Digital Transformation, we will look at how a number of governments have adapted or are coping with in some instances with new technologies.

Chair: Mr. Toshi Zamma, ICA Chair, Executive Advisor to GCIO, Technology Advisor to MIC | Government of Japan

Speakers:

1. Mr. Tim Occleshaw, Government Chief Technology Officer (GCTO) and Deputy Chief Executive, Service and System Transformation, at the Department of Internal Affairs | Government of New Zealand
2. Mr. Victor Lagunes, Chief Information Officer in the Office of the President of Mexico | Government of Mexico
3. Mr. Frank Leyman, Manager International Relations, Digital Transformation Office | Belgium

Special Interview: Ms. Jennifer Dawson, Deputy CIO | Government of Canada presents video of Mr. Alex Benay, CIO | Government of Canada

13:00 - 14:00

Lunch

14:00 - 14:45

Special Presentation: What is Digital Transformation all about?

Speaker: Mr. Andrea Di Maio, Managing VP | Gartner Research

14:45 - 16:00

Session IV:  Technology Update

New Technologies emerge while others transform at an exponential pace. In this session, our speakers will share their insights on how they have adopted these new technologies.

Chair: Mrs. Marj Akerley, CIO Department of Justice | Government of Canada

Speakers:

1. Mr. Soichiro Takagi, General Manager Research Division, Associate Professor/Executive Research Fellow | Center for Global Communications, International University of Japan
2. Mr. Yih-Jeou Wang, Head of International co-operation, Agency for Digitization, Ministry of Finance | Government of Denmark
3. Mrs. Anna-Maija Karjalainen, Director General, Ministry of Finance | Government of Finland

16:00 - 16:15

Coffee Break

16:15 - 17:30

Session V: Members Update

During the Members Update, Member States demonstrate their major achievements and concerns of the year that passed. Following, an interactive discussion will lead to a select few topics for further analysis. Our participating technology experts will be called to advise on the way forward.

Chair: Mr. Peter Bruce, ICA Past - Chair, Senior Associate at Institute on Governance | Canada

17:30

Closing of the Day

18:30 - 21:00

Dress Code: Smart Casual (tie not required / cocktail dress)

08:30

Session VI: Challenge: Misinformation

This day’s sessions will host interactive discussions that will address the current societal challenge of “misinformation” and its effects on public policy developments. With the help of experts from the Swedish eGovLab and Stockholm University, we will navigate through the process for modelling of organisational structures, administrative agility and disruptive technologies for the development of a business model.

Interaction Day Chair: Mr. Vasilis Koulolias, Director of eGovlab | Sweden

Interaction Day Coordinator: Prof. Harald Kjellin, Stockholm University | Sweden

09:00 - 11:30

Breakout Group Topic for Discussion: What are the new models emerging during this organisational transformation?

• Conceptualisation and formulation of policies are heavily influenced by public perception. Perception affects people’s recognition and interpretation of information, and how they respond to this information. However, in the age of misinformation and post-truth, misperception has become too dangerously common. Misinformation generates misperceptions, which have affected policies in many domains, including immigration, economy, health, climate change and foreign policy. Indeed, misinformation has become a common part of our digital media environments, and is compromising the ability of our societies to form informed opinions and policies. Within this context, how can the public sector stimulate the discussion within its public settings i.e. executive, legislative, judicial, educational and civil society (rules and procedures) and address this challenge?
• How can the public sector develop a resilience framework to misinformation through tools and strategies for better exposure of citizens, who are consuming and sharing misinformation on social media, to information validations from fact checking media sources?

Breakout Group Leaders:

1. Mr. Juhani Korhonen, Ministerial Advisor, Public Sector ICT Ministry of Finance | Government of Finland
2. Mr. Rogelio Tejada, Chief Information Officer (CIO) Office of the President | Government of Mexico
3. Dr. Magnus Enzell, Senior Adviser - Ministry of Finance | Government of Sweden
4. Mr. Peter Bruce, ICA Past - Chair, Senior Associate at Institute on Governance | Canada

11:30 - 12:00

Report Back: Workgroup leaders provide a 10-minute presentation summarising outcomes.

12:00 - 13:00

Lunch

13:00 – 15:30

Session VII: Generating solutions to lead through disruption

Based on the morning session we will introduce and exchange ways of how to best help innovation channel ideas into public service and system change? How can we develop a framework that provides extensive verification to policymakers and other stakeholders in the form of accurate detectors and predictors of misinformation, detailed knowledge of public opinion and perception towards misinformation related topics in order to generate more evidence-based policies?

Special Guest: Mr. Motoaki Nishiwaki, Technology Evangelist
Creative presentation on IoT, AI, Drones

1. Mr. Frank Leyman, Manager International Relations, Digital Transformation Office | Belgium
2. Ms. Miia Mänd, Head of IT Policy Department, Ministry of Economic Affairs and Communications | Government of Estonia
3. Mr. Joseph Yew, Cluster Director - Justice, Law & Foreign Affairs Cluster, Government Technology Agency | Government of Singapore
4. Mr. Peter Littlefield, Chief Information Officer (CIO) Employment and Social Development | Government of Canada

15:30 - 15:45

Coffee Break

15:45 - 16:00

Prepare for Report Back to follow.

16:00 - 16:30

Report Back: Workgroup leaders provide a 10-minute presentation summarising outcomes.

16:30 - 17:00

Interaction Day Roundup: Prof. Harald Kjellin, Stockholm University | Sweden

17:00

Closing of the Day

09:00 - 10:30

Session VIII: Formulating Recommendations

How can the ICA community utilize conference outcomes and recommendations to succeed greater UX? In this session, three more Member States share their expertise on Digital Transformation. Information gathered will be used as basis for ICA’s next publication themed on the topic of this conference. A motivation speech will round up Recommendations and take-aways.

Chair: Mr. Cheng-Ming (Ken) Wang, Senior Analyst of National Development Council | Government of Taiwan

Speakers:

1. Mr. John Kootstra, International Coordinator Citizenship and Information Policy Department, Ministry of the Interior and Kingdom Relations | Government of The Netherlands
2. Mr. Shahar Bracha, Director of Strategy and Planning Division at the ICT Authority, Office of the Prime Minister | Government of Israel
3. Mr. André Lapa, Project Manager, Digital Transformation Unit AMA - Administrative Modernization Agency | Government of Portugal

Motivational Speaker: Prof. Harald Kjellin, Stockholm University | Sweden

10:30 - 11:00

Coffee Break

11:00 - 12:30

Session IX: Rapporteur Session

This session aims to link conclusions drawn from this year’s conference to related activities of World Bank and OECD.

Chair: Mr. Frank Leyman, Manager International Relations, Digital Transformation Office | Belgium

Speakers:

1. Ms. Samia Melhem, Senior Operations Officer, Global Information and Communication Technologies Dept | The World Bank Group
2. Ms. Barbara-Chiara Ubaldi, Senior project manager, Digital Government and Open Data within the Division for Public Sector Reform of the Public Governance and Territorial Development Directorate| OECD

Conference Rapporteur: Dr. Naiyi Hsiao, Deputy Director, Taiwan E-Governance Center (TEG) | Government of Taiwan

12:30 - 13:00

Session X: A Look Ahead

Chair: Mr. Toshi Zamma, ICA Chair, Executive Advisor to GCIO, Technology Advisor to MIC | Government of Japan

Revealing of the 52^nd ICA Conference location

13:00 - 13:55

Lunch

13:55

Departure for National Museum of Emerging Science and Innovation (Miraikan)

Guided Tour of Miraikan

Mirai (未来) means “the future” in Japanese and at the National Museum of Emerging Science and Innovation (Miraikan) we will experience science and technology from a scientific point of view, have discussions and consider the future that awaits.

17:00

Closing of the Day | Depart for hotel

19:00 - 21:30

Dress Code: Formal